Cosmos Performance is a top provider of expert Lean & Process Improvement Consultant services. We have many years’ experience and a long list of satisfied customers.

We utilise a range of tools and techniques to identify and eliminate the waste within a chosen process. This in turn will create a more efficient process, generating a range of benefits.

To ensure that the approach we take is fully adopted by our clients and their employees, we take them on the journey with us. This way implementation is not just about doing ‘what you are told’ but becomes a culture that everyone is bought into and wants to be part of, therefore delivering sustainable results.

Using the link into our other areas of capability, we can not only focus on the use of Lean but take a holistic view incorporating Business Improvements techniques that will benefit everyone involved.

About Us Cosmos Performance


To apply our Lean & Process Improvement expertise to work in your business to provide positive benefits, value and a great return on your investment in our services.


About Us Cosmos Performance

Bid Support for new or existing contacts

Supporting your business development teams by applying Lean & Process Improvement logic to your bids enabling competitive pricing while ensuring service standards are achieved

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Review, Create and implementation

Reviewing of current state operations before applying Lean & Process Improvement tools and techniques to create an efficient future state and supporting implementing to become BAU

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Supporting your mobilisation teams to ensure contacts are meeting the contact requirement set out while also being operationally efficient

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Cost out & transformation

Driving the turning around of loss making and under-performing contracts while ensuring all contract terms and requirements are being achieved

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Lean & Process Improvement Training

Bespoke training courses tailored to deliver the tools and skills required to allow you teams to drive and sustain improvements while also allowing for continual improvement.



“Cosmos Performance ltd led a lean assessment for us, which as well as confirming waste in areas we were expecting, also identified areas for improvement where we were not expecting them. Cosmos has subsequently assisted us in drawing up a phased improvement programme and are actively involved in its implementation.

Since having James on board, in addition to demonstrating and sharing his expertise in Lean processes, he has also proven to be a pleasure to work with. Furthermore, he has provided really useful input into other projects outside of his original remit.

There is no doubt that our business will benefit from the initial assessment, but more importantly we will continue to improve as a result of the ways James and Cosmos Performance ltd has helped us examine our organisation.”

Business Improvement Manager

“When my Highways Director said he wanted to employ a Lean consultant I was initially sceptical, and then I met James: he is instantly likeable.

The first question I asked James was “what is the point of a Lean assessment and the implementation of Lean?”

He didn’t give the expected fluffy answer but a very clear definition as well as a long list of the benefits, including the positive impact to our profitability.

In undertaking the assessment he was mindful of not ‘spooking’ the employees he interviewed as well as being very efficient (probably to be expected). His report was extremely thorough, showing a clear action plan and a priority list for Phase 1. His two presentations both to our main board and the rest of our employees was first class in that it was interesting, informative and precise. We have asked James and Cosmos Performance ltd to be fully involved in the next steps and has become very much an integral part of the Toppesfield team, altogether a man of high intellect and a top bloke!”

Managing Director

While tendering for a cleaning and housekeeping contract, the clients procurement team said they we are looking for innovation and a new way of thinking. With this in mind, we engaged with Cosmos Performance, who gave us confidence that we could deliver an enhanced service while offering value to our client.

They worked with us throughout the tender, applying lean methodology to our service offering, along with aided our internal process. We were pleased to be awarded the 3 year contract, before the worry of delivering set in. Cosmos Performance has helped with the mobilisation ensuring everything we promised in the tender has been delivered.

Following the success of this tender we have asked Cosmos Performance to support us on a further two contracts and to deliver Lean training to our teams.

FM Operations Director


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